- Cancellations must be requested within 24 hours of placing the order and can only be processed if your order has not yet been sent to our factory for fulfillment.
Software Refund Policy
- g.tec does not permit the return of or offer refunds for software.
Hardware Refund Policy
- g.tec allows the return of the hardware, if the device was not used and is in proper condition within 14 days after receipt of the goods. The customer has to pay for the return shipment.